Author Archives: Quentin Pain

About Quentin Pain

Founder of Accountz helping businesses succeed.

Why Is The Knowledge Graph And Social Signals Important For Rankings?

knowledge graphIf you want to get under the hood of a search engine like Google to discover what you need to do to rank your pages faster and higher, look no further than their Knowledge Graph.

The knowledge graph is like a giant encyclopaedia of everything, with everything linked together no matter how tenuous the connection.

Being a graph, points on it have different values based on the context of the search query and connections and their values with other objects.

The engine that measures these results will also display some related data in a grid on the right hand side of the results page.

This should be brilliant once it is rolled out properly. But what has this got to do with rankings?

Well, if you also tie in social signals (likes and shares from Twitter, Facebook, Google+, LinkedIn, Pinterest etc.) then you also build up a picture of how these objects relate to people.

Whose Knowledge Graph Is It Anyway!

There is a similarity between Google’s Knowledge Graph and Facebook’s Open Graph here. Both claim to connect objects together. Facebook of course is all about the connection between people, but objects are absolutely a part of that and besides, Google+ is fast encroaching on this territory.

So here’s the thing. If a page on your site has increasing social popularity because you have enabled commenting and sharing, then it is self-evident that it will connect with more things on a knowledge based engine.

Throw In Some Authorship

If you also tie in Authorship using Google+ then it will start to make a strong case for your pages being noticed more than other less optimised content.

Google refer to this new system as being knowledge based rather than information based. The dictionary refers to both as being about information, knowledge being gained through experience and theory, and information through learning. It does sound like a bunch of semantics, but as all good marketers know, making it sound ‘new’ keeps it fresh.

Various experiments have been tried on some of these aspects including Peter Visser’s article on SocialMediaToday. He found that adding a small number of likes and shares produced a significant effect on his results.

The next time you create a post or page on your site, consider all these aspects, and also consider the links you include on that page, and the signals those links contain.

But Don’t Upset The Customers

Google want their platform to remain the best, and the only way that is going to happen is if they tighten up their algorithm and dig deeper when rating pages.

It’s not hard to do either. The problem for Google has always been to maintain the status quo as much as possible (i.e. not upsetting their major customers) by not changing the results too radically.

But the on-going battles with those who try to rank pages for profit rather than user benefit is a tough one, since the very people that Google are trying not to upset by radically changing results using their new fangled knowledge graph are themselves all about making money.

Everything you need to know about SEO but were afraid to ask

One of my favourite sites, Search Engine Journal has put together a brilliant list of the blogs and sites you should pay attention to if you want to really understand SEO.

One of the weirder ones is Bill Slawski’s SEO By The Sea, where he covers what the search engines try to protect by way of patents. If you are in any way techy, grab yourself a large latte and get stuck in.

There is also Aaron Wall’s SEO Book, something that every respectful SEOer should be reading and taking notice of, as well as the die-hards like SEO Moz and Search Engine Land.

There’s also mention of a few forums worth checking out such as Webmaster World.

And just to show there’s no bias, SEO Black Hat is also included.

Anyway, sign up to the newsletters and keep abreast of the changes going on every day in SEO Land.

http://www.searchenginejournal.com/free-seo-resources/15336/

Do You Think The $10 Billion Spend Was Worth It?

84 billion dollar sales on 11% advertising spend imageIn the early part of 2012 (nearly a year ago) I reported that Procter and Gamble had an advertising budget of around $10 billion for the year (that actual spend was $9,345 million – see the report here).

So the question is was it worth it and what the heck has it got to do with small struggling businesses trying to stay afloat?

The answer to the first part of the question is yes. Nearly $84 billion in sales is not bad. And since advertising as a way of marketing is P&G’s forte, then it has obviously worked.

And just to complete the story, their earnings margin was 11.1%. Not too shabby eh!

If you look at this as a model, and bearing in mind it is a very well oiled model, then as a small business owner you have some metrics to work with.

In short, budget to spend at least 10% of your turnover on advertising. From here you can look at your business model in more detail.

As an extreme case, if your profit margin is 10%, then you are going to have almost no budget for marketing let alone advertising. This is part of the reason retailers try to get a 100% markup on what they sell.

You must ensure you have the money to tell the world about what you do.

If we strip out the ‘billions’ from P&G’s figures, it looks like this.

  • Sales: 84
  • Cost of goods: 41
  • Advertising: 10

Something we sold for 84 dollars, cost us 41 dollars to buy and 10 dollars to advertise. This leaves us with 33 dollars per sale. You can choose to use that for your office, salary, business trips, whatever.

So the only question is how many do you need to sell to achieve the lifestyle or business success you want?

This may seem a little simplistic, but that’s what the best businesses do – keep it simple.

How Does Google See My Page?

How does Google see my page?Or to put it another way, what does each page on your website look like when the Google bot comes crawling to decide where your pages should rank in their search engine. The same thing applies to all the other search engines too of course.

To understand a page, a search bot needs to strip out all the internal furniture and framework and attempt to read the relevant content. The stuff in the header tag is simple enough. We have the Title tag plus the Meta tags.

The important stuff comes between the Body tags. The body text itself is simple enough, but there is a lot of further meta information in the attributes to the images, videos, links, tables and list tags.

Just how these are weighted in the eyes of the search engines is a closely guarded secret (do read through the publicly available patent literature to get a handle on it) but if you study the results for long enough you start to notice trends.

For example, it became very obvious many years ago that the meta keyword tag was not as effective as it originally was. It was far too easy to game the engines by stuffing them with keywords. I noticed this on some of my sites and now I try to use a single keyword per article. There’s few shortcuts to traffic anymore!

Google let you do this direct using their ‘Fetch as Google’ tool. Sign up with Google Analytics then add your site to Google Webmaster Tools so you can make use of the tool. All you then do is enter the URL of the page you want to check and you see the results.

That is great for your own sites, but to understand the competition you need to see what they are doing, so unfortunately the Google tool is no good for that. Step in the SEO Consult site. This has a great range of SEO tools, but in particular, it has exactly the tool we need. Here you go:

http://www.seoconsult.com/seo-tools/what-google-sees.html

Enter your URL, hit the View Report button and up it pops. You will need to copy and paste into a text editor to make it easier to read.

I have also been putting together a large resource of other online tools you may find useful over here:

http://quentinpain.com/backlinking-2/internet-marketers-toolkit-keeps-growing/

Using Memory Techniques to Give Perfect Public Speaking Performances

Memory Palace or LociYou are in business to make money, and to do that you must have a very clear set of messages. Messages that you can reel out on command. Messages for each of your audiences.

It doesn’t matter whether that audience is a single person you talk to in a network meeting or 1,000 in a live seminar. You must know the message, and you must know how to deliver it step by step.

And, if you can do it without a script, it will all be so much more natural and real. These are the things that bring trust and in turn more business.

One of my regular slots is a bookkeeping workshop. I don’t suppose there are many subjects more boring to most people than bookkeeping, and yet I keep my audience entertained for over 2 hours and at the end 70% of them take up my call to action and buy something.

That is a pretty good conversion rate. The workshops are free, so I am not even ‘price qualifying’ the audience first (you are of course more than welcome to come along, go here to read more about my bookkeeping workshops).

 

How to use a Memory Palace or Loci To Improve Your Performance

The only way to give a great pubic speaking performance is to have a clear plan. A beginning, a middle and an ending in other words.

Creating the plan is also the only way you will become confident and lose the paralysing fear most of us get before we go on stage. It also helps you get deeper into what you are going to be talking about.

Step 1: the opener

Step 1 is to create an opener. I recommend starting off with a strong promise (this is part of my sales blueprint plan by the way – more of that as we go on).

Whatever your final call to action will be, the first step is to let your audience know what they will get from your talk (and remember, the audience size does not matter, if you meet one person and they ask what you do, get ready to launch into your plan starting with your promise after you find out what they do).

Step 2: the content

Create a series of steps in your talk that take your audience on a journey. You started with a promise. A promise of where or what they will get or achieve if they take in what you have to say and how that will benefit them.

Now you need to follow up with items that cover concrete results, how you came up with whatever it is you do (your story), what it is you actually do, what others have said about what you do and how it helped them (testimonials), the features and benefit (in pairs, never talk about a feature without also talking about that feature’s benefits).

Of course it all depends on what your talk is about and whether it is simply to win trust, inform or sell something that determines the content. The point is, put the content in some kind of order. And give each section a strong title.

Step 3: the closer

Everything in business should have a call to action. Whether it is simply to arrange to see the person again, or get their contact details, you should get in the habit of asking those you meet to do something.

If you make it clear that something will benefit them you should have no problem with this. It is all about delivering value at every level.

Step 4: the memory palace

Everything we discussed so far is what more or less every good speaker already does. What will set you apart is using the Loci or Memory Palace method of memorising your agenda.

By now you will have created a title for each section of your talk. In the same way you would have created a series of keyword cards to use to ‘jog’ your memory (but you are going to throw those cards away shortly!).

Think of a place (the ‘loci’) you know really well. This is a place where you know every room and what is in that room. For me, I started with my house.

Walk through that place to familiarise yourself with the journey that is the ‘memory palace’. Actually do this physically. Start at your front door and walk into every room so you can see how they connect.

Memorise this journey. This will be the simplest memory exercise to do of all, since you already know where everything is and how each room connects together.

For this memory technique to work, you need to be able to do this in your mind, no matter where you happen to be.

As you are physically walking through the building you have chosen, look in detail at the objects and fixtures in each room or hallway. Each one will become a placeholder for each step in your talk.

Step 5: visualisation for memory improvement

Psychological studies have shown that people have a preference for how they take in information. The concepts in NLP (Neuro Linguistic Programming) are especially strong on this point. Some people ‘feel’ things, some ‘hear’ them, many ‘see’ them.

What is interesting though is that when it comes to memory, everyone remembers things better by using their visual imagination. The only exception are people who are blind from birth (who use the other senses to remember things – see do blind people dream).

Step 6: putting it all together for the perfect presentation

So we have your talk, neatly organised into sections that take your audience from the start to the end.

We have your memory palace ready to be populated with our talk.

And we know we are going to be using the visual side of our brain to put it all together.

Start with the first location in your memory palace. For shopping lists I actually start with my front gate (so I use not only my house but its immediate environs too).

Now attach the title of your opening speech to that object using a visual stimulus to make it memorable.

I am going to use a bit of my bookkeeping workshop to give you an example. My promise is that within 2 hours you will be able to save yourself a fortune by doing bookkeeping yourself.

The keywords here are ‘bookkeeping’ and ‘fortune’. So I will now transform my front gate into a giant book in my mind’s eye. The book will look like a bookkeeping ledger (something I am familiar with). And written on it will be a vast sum of money. Perhaps $16,000,000,000,000 (the US national debt in 2012).

Instead of my gate being 4 feet tall, I see it now as tall as my house (and shaped like a book). This overemphasis of size is key to getting things to stick in your memory.

Now I walk past the gate and I see my front garden. It is an area of about 15′ by 12′ and mostly earth and shrubs. The next part of my talk is on ‘accounts’ (and the fact that everything in bookkeeping is an ‘account’ of something).

I could put an image of a bank on my front garden (as in bank ‘account’) or perhaps a diary (as in ‘accounting’ for something – writing it down). For me the image of the bank is a great one. Imagine waking up and seeing a bank on your front lawn! Perfect.

Now I come to my front door. The next thing I have to remember is ‘transaction’. Account balances are changed by transactions. So I replace the image of my front door with a giant sized cheque (or ‘check’ if you’re from the US). And again I make sure it contains a giant amount of money on it to make it even more memorable.

And so on and so on. As you work through your ‘palace’ you will find this easier and easier to do. And as you can see, you are going on a journey here. You have a definite starting point and ending point. You could continue your journey from any point if you got lost along the way.

This is by far the best technique I have ever learnt for memorising talks (and shopping lists!). Try it out on shopping lists to begin with and you will be really surprised by the results. I can remember a list of 26 items in around 2 minutes, and that sticks with me for 24 hours or until I replace it with another list (using the same map).

Quick update: There is an excellent article describing some software you can use for memory exercises by Derek Sivers here.

Google Freshness Update

google freshness project depicted as fresh orange juiceGoogle not only have project names for products, they also give their search engine algorithm changes names, and I don’t just mean all those cuddly zoo animals that begin with the letter P.

Their InsideSearch blog, which is updated by Google engineers (including Pandu Nayak whose name was the catalyst for the Penguin update) only goes back to May 2011 but if you look at the task numbers, you get an idea for the sheer scope of changes (the highest number on the August/September update page is #937372 for example).

One big issue has been the ‘Freshness’ project. It goes back quite a way, although as far as I can see it has only been named Freshness since 2012 (if I have that wrong, please do correct me).

For August and September there have been 13 tweaks affecting the way fresh content is analysed.

The freshness concept as far as I can read is there to achieve these things:

 

  • Figure out if the searcher is looking for fresher content (and turning off that area of the algorithm when it is obvious they are not)
  • Try to ensure newer articles are placed higher up the results (if the above is true)
  • Reduce the occurrence of showing multiple pages for the same site showing under the same search
  • Better image search where freshness is concerned (eg. finding relevant news articles related to topical images)
  • Return fresh results in real time (even possibly seconds after an event occurs)
  • Reducing the so called ‘freshness boost’ to zero if a page is deemed to be of low quality
  • Promoting fresher content if it is breaking news or highly topical
  • Updated handling where stale content is found (based on document age)

All the above really pushes the concept of original, fresh and high quality content being the order of the day.

I also suspect it means that in future culling of curated content will be applied with greater vigour.

In internet marketing circles, pushing the concept of Huffington Post lookalike sites has been big business for a number of years, and a whole host of tools has been marketed off the back of that.

Ideas like adding original content as an intro and outro and then stuffing the middle with curated content has been rife for ages (and who can blame them if it works!).

But Google is not stupid, and with all that human brain power, there is no way they won’t have figured out everything in advance anyway, so algorithm changes that reduce spammy stuff is absolutely a good thing.

By publishing these updates it must help to level the playing field between those who genuinely want to add value to the web and those out for a quick buck. I applaud it.

Internet Marketers Toolkit Keeps Growing

internet marketers toolkit imageEvery time I come across some great new tool I add it to my internet marketers toolkit page on this site.

If you are looking for ways to get backlinks, improve your SEO, check your site load speed (you must do this), find keyword tools etc. just take a visit to that page.

There are some how to resources as well including WordPress and Google Analytics plus some stuff on the dying art of podcasting.

Here’s a list of the resources on the page to whet your appetite.

 

Internet Marketers Toolkit Collection

  • Site speed checker (and brilliant analyser)
  • Keyword finder, LSI keyword finder and more
  • Real backlink generator (this one is incredible and… real – no spammy links here please!)
  • SEO infographics you should print and stick up above your desk
  • Google Analytics insights
  • Mobile phone emulator – what does your site look like on a smartphone?
  • Royalty free images – pep up your posts
  • WordPress tutorials and plugin lists
  • Ever wondered how to format your eBook? – I’ve got you covered
  • Don’t forget Kindle KDP
  • Want to see if any sites are similar to yours – ooh you are nosey!
  • Need a proxy? if you don’t got one, get one
  • Press release sites – spread your news free and get even more backlinks and traffic
  • I could go no… but I wont

Here’s the link again:  http://quentinpain.com/tools-and-resources-for-internet-marketers/

Right it’s back to the grindstone for me. Enjoy and if you find any good ones please let me know. Do we have a deal?

Marketing Online Today

marketing online today mix imageWhatever business you are in, you cannot ignore marketing online, especially today.

But here’s the crazy thing, local businesses are ignoring it. In fact, 76% of local businesses in the UK are ignoring it.

Yes many have a website, and a tiny few have a Facebook page, but few take it seriously. I know this because most of my time is spent talking with small business owners.

On the other side of the fence we have an almost unlimited supply of SEO and online marketing experts. They sell an ever growing number of online marketing methods including On Page SEO, PPC, Backlinking, List Building, Auto-responders, Mobile Sites, SMS, Article Marketing, Reputation Management, Newsletters, Press releases, Joint Ventures, Affiliate scheme, RSS, Social, Blogs, Video etc.

So we have local businesses who either don’t care, don’t understand or are completely bewildered by all the technology, and hence very reticent to do anything about it.

Not least because for every legitimate webmaster there are a bunch of cowboys plus many others who are well meaning but not good enough to cope in today’s changing landscape.

Now, add on to this a fast changing search engine environment and you really have a recipe for disaster.

But it’s all a lot simpler than that. It starts as always with a great product or service.

Then you identify your market (in theory it should be the other way round [look for the problem, create the solution], but in practice it rarely is).

Finally you find out where your market hangs out and market to them.

Google have just released a new patent (August 2012) that will hurt SEO specialists a lot. In short it says if you try to manipulate the search engine ranking positions, they will find out and your site will be punished.

They are looking for signals.

If a page on your site drops a few places and you take action to try to recover (eg. editing the page or adding backlinks) a yellow flag is raised (especially if the activity is different from what has happened previously to that page – the search engines know everything!).

If that page drops even further despite your interventions, and so you start removing the backlinks, then the yellow flag turns to red and your page may get a manual check or it just may drop off the charts completely.

And all the above could happen over a delayed and unknown time period.

The bottom line is that from now onwards, the more you attempt to game the system the more likely you are to be caught out.

So the only choice is to create great content, let others know about it and pray you get some backlinks and mentions along the way.

No one knows where all this is going, but one thing is for sure, if you have been relying on search engines in the past for traffic and leads, you had better be very very careful in future about your SEO.

I am going to have another dabble in PPC and media buys. I will report back when I have some solid results for you. One thing is for sure. Bigger businesses spend a considerable amount of their advertising money online. It is now time for small businesses to do the same.

Google Map Generator for Websites

If you have been searching for a way to generate the code to insert a Google map on your website and been totally frustrated by not being able to find out how, you have come to the right place.

First off, ignore all those sites that come up on the search engines asking you to input your personal details or your map details. Most of these generate the code, but they do it via their own site domain, sucking your link juice to their own site.

So this is how to generate the code yourself using Google’s own map app to do it.

Google Maps code generator image

Step 1: Go to Google Maps (this link will open a new tab for you – so make sure you come back here to continue reading the steps).

Step 2: In the Search bar at the top of Google Maps, type in your zip code, post code or the place you want to create the map for and hit the Search button.

Step 3: Click the Link button (it’s just under the search bar on the left next to the Printer icon).

Step 4: Customise your map settings

Google Paps code generator settings image

Step 5: Copy the code that the Google Maps generator has created (highlight and Ctrl+C to copy to your clipboard).

Step 6: Add it to any html page, or if you are using a CMS such as WordPress, then add it to a text widget and place in the sidebar or footer.

Placing a map of your business directly on your main landing pages is a GOOD thing to do if you want to attract your local market.

Why make them click on the ‘contact us’ form or search around for a map?

Making your local business easy to find or contact should be the first priority of any marketer.
[ratings]

How much traffic is a website getting?

The first thing to understand is that all traffic to a website is not equal.

I realise you may already know that, but how many people pick a high traffic keyword, get it ranked and find none of it converts?

So before we start, here is the fastest route to picking a keyword that will do you some good:

  1. Use Google’s keyword tool and enter in a few keywords you think may do you some good
  2. Now enter those into Google search
  3. How many ads show up?

If no ads show up, there isn’t a market. That’s the number one rule. Of course if you are just providing a free information service, then brilliant, but we are here to do business.

Look at the screenshots below. I am going to share with you some important data and proof of numbers very rarely shared by any online marketers.

traffic estimation of a website

At the time of writing (July 2012), one of the keywords this site is successful with is: “How many backlinks do I have?”. In fact we are number #1 for this keyword on Google.

Look at the figures. Google estimates that there are 320 monthly global searches for it.

And it is 100% accurate as the screenshot shows. Google brought up the relevant page on my site precisely 320 times.

Now here’s the best bit that you can take away and have some confidence about. Of the 320 times it was shown, 150 people clicked on the link. That’s a CTR for a #1 position of 46.88%

I have just checked another keyword, that is at #2 and it has a CTR of 22.73%

So you can now see the sort of traffic you can get based on your position in the search engines and the amount of traffic the search engines are sending for that keyword.

Let’s take a look at some numbers here:

  • If the monthly traffic was 100,000 and you were at #1 on Google, you could expect to get 46,880 clicks. Not bad eh!
  • If you were at #2 then it would be around 22,730. Still great.
  • I just checked another keyword that is at #4 and it gets 10% of the traffic. So that would return 10,000 clicks.
  • One more check here was for a kw at #7. It got 2.5% of the market. That’s 2,500 clicks.

Now, getting to #1 for a keyword with 100,000 impressions is a very tall order indeed (unless you are lucky enough to find that magic keyword that no one else has thought of).

The reality for 99.9% of us is that we manage to rank for a keyword with, say, 1,000 impressions. That means you can expect around 468 clicks  for the month, or around 15 a day (and that’s if you get to #1).

And if we now return to the beginning, about the value of traffic, you can see that unless the keyword you are ranking for has buying intent, then all you are is an information service.

So always check if other people are willing to pay for adverts in the search engines if you want to convert not only the impressions into clicks, but also the clicks into sales.

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